BrokerExam
Case note
The Lehman decision: an OPCF 43 dropped at renewalRIBO's Discipline Committee reprimanded Joseph Ronald Lehman after an insurer dropped a client's OPCF 43 at renewal and he never mentioned it.
Publications
Things worth reading before you sit the exam: guides, updates, and what happens to brokers who get it wrong.
Recent changes to the rules
- 2027-01-01 (upcoming) For E&O policies renewing on or after this date, RIBO's revised endorsement keeps at least $3 million per claim and $6 million aggregate available for Ontario activities and gives each licensed entity access to at least $1 million per claim and $2 million aggregate. What the new E&O minimums require.
- 2027-01-01 (upcoming) The Level 3 Management exam retires; a named designation plus the Accelerated Management Exam takes its place.
- 2026-10-01 (upcoming) The individual licence fee is $265 for the 2026-27 licensing year, up from $240.
- 2026-07-01 (upcoming) O. Reg. 383/24 made most accident benefits optional under the SABS. What changed and what stayed mandatory.
- 2026-01-01 (upcoming) RIBO retired its Level 2 Technical and Farm exams. Industry designations now satisfy the Level 2 licence.
- 2026-01-01 (upcoming) The Level 1 exam fee rose from $300 to $325 per attempt, at both exam providers. The fees table carries the current numbers.
Bulletins
Records of rule changes that touch the exam, with the date each takes effect.
- What RIBO spot checks found in 2024-2025
RIBO completed 60 brokerage spot checks in 2024-2025 and referred nine to investigations. Its figures on trust money, Position Reports, disclosure and CE.
- RIBO guidance on social media and online reviews
RIBO Guidance 006, published June 1, 2026: no quotes or advice over social media, advertising and AI content checks, client consent, and review manipulation.
- RIBO errors and omissions minimums from 2027
For renewals on or after January 1, 2027, the revised RIBO errors and omissions endorsement reserves limits for Ontario work and sets a floor for each entity.
Guides
Reference pages on how the exam and its rules work.
- Good character and the RIBO licence: two decisions
How RIBO's Q&R Committee applied the good character rule to an applicant dismissed from RBC Insurance and to one who broke the exam rules.
- How a co-insurance clause cuts a claim payment
The co-insurance calculation worked through from a commercial property form and a home policy endorsement, with sample numbers and the Ontario warning rule.
- Can a RIBO broker have a second job?
O. Reg. 991 allows only broking and life agency unless RIBO's QR Committee exempts another job. RIBO-005 lists jobs approved, needing review or not allowed.
- Passed RIBO Level 1: the steps to your licence
A pass is not a licence. RIBO asks for a brokerage job, a criminal record check under 60 days old and an employment letter dated within 10 days of applying.
- RIBO or LLQP: which licence do you need?
One line in the RIB Act draws the boundary: a RIBO licence covers general insurance and stops short of life. What that means if you want one, or both.
- How to book the RIBO Level 1 exam
You register with one of two exam providers, not with RIBO. What its exam page and Exam Rules set out, and what they leave to the provider.
Case notes
Summaries of published RIBO discipline decisions, with CanLII citations.
- The Uppal decision: a fabricated student transcript
Jaspreet Kaur Uppal fabricated a client's college transcript to satisfy an insurer's audit of a student discount. A panel ordered a three-month suspension.
- The Coons decision: a signature forged at renewal
Christopher Coons signed a client's name on a renewal application to speed up her certificates. A panel ordered a reprimand and a two-month suspension.
- The Bruce decision: an expired policy altered
Cairine Bruce altered an expired policy to show a lender coverage that did not exist. RIBO's Discipline Committee suspended her for four months.
- The Galloway decision: water cover never raised
William Derek Galloway never told clients their policy had no water damage coverage. A panel ordered a reprimand, a $2,000 fine and three hours of education.
- The Lavoie decision: seven files, a $25,000 fine
Heard in her absence, Brenda Lavoie was reprimanded and fined $25,000 after clients were told they had coverage that was never placed.
- The Heltcher decision: client data sent to himself
RIBO's Discipline Committee reprimanded Scott Heltcher for emailing confidential client information to himself before he left his brokerage.
Spotted something wrong?
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